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WSC V2.1.0 Requirements  To use version 2.1.0 Please ensure your WHMCS, PHP and Ioncube versions match the versions below. If they do not. Download the correct version. WSC Version WHMCS Version PHP Version IonCube Version V2.1.1 W...

Let's keep everyone secure with Enterprise Security for WHMCS. It doesn't matter what version of WSC you use, Paid or Free. All that matters is end-user security. Here you will learn how to install the latest version of WSC in a few minutes. There are two way...

WSC V2.0.0 Requirements Release Date: 10th January 2020 To use version 2.0.0. Please ensure your WHMCS, PHP and Ioncube versions match the versions below. If they do not. Download the correct version. WSC Version WHMCS Version PHP Version IonCube V...

Credentials Form WSC Forms allow you to place a secure form inside your WHMCS installation. In the WSC UI > WSC Forms, Pro license holders can edit the form fields. This allows you to collect any type of information from end users. The form is divided into se...

All license types have access to some of the basic features of WSC. These are contained in the WSC UI > Configuration. We will go through each feature and explain each one. Free license holders only have access to the basics here.  Automatically Collect Cre...

WSC ticket updaters help to speed up the support process and to automate certain tasks. In WSC UI > Ticket Updaters you can configure a maximum of four. We have provided four different examples of how to use these in the WSC UI. Actions start from top to botto...

WSC Protect is a module that provides two main functions. This section is designed to remind users not to do certain things when using the support request via trigger words and to secure WHMCS client accounts. WHMCS provides 2FA but only via App. To get the us...

Create a strong encryption key The encryption key is used to encrypt any data that end users place in the credentials form. The only way to see credentials is to provide the key to decrypt the information. Even anyone with access to your database cannot see a...

Sometimes when uploading WSC the correct permissions might not be set. When visiting the Addon Modules > WSC the page may be missing its style sheet. This is an indicator that the permissions on the /modules/addons/tickets_credentials folder are incorrect. You...

This usually happens when your environment is running Mod_Security. Older rule sets trigger a false positive when WSC tries to save the initial tables to the database. To confirm this is the case you can visit the credentials form and you won't see any fields ...

WSC Update is the additional module that is uploaded with WSC. The module periodically polls our servers to check for a new version of WSC. If a new version is detected a notification appears in the top header inside the WHMCS administration area. WSC Update c...

The OVH Notification WHMCS module will forward critical OVH emails to your end-users keeping them informed about important events. The module will scan the email account that OVH uses to send you notifications and then forward the correct notification to your ...

Upon installing WHMCS OVH Notifications will deploy the following email templates to WHMCS > Settings > Email Templates. You can modify each template the module sends to fix your business needs. Notifications for specific incidents can be enabled and disabled ...

The OVH IP Manager will allow your customers to perform advanced tasks on any OVH IP. Many customers require services like rDNS records to be configured and without the OVH IP Manager, your customers would have to submit a ticket to your support team asking fo...

WSC is compatible out of the box with all of the default languages WHMCS supports. We have included translations for all English language strings in the language files. These are located at /modules/addons/tickets_credentials/lang. You can download these to yo...

Cloudflare proxies traffic to your origin server. For this reason in your logs and when WSC Protect records IP information in the WSC Protect log, it will record Cloudflare's IP and not the real visitors' IP. To correct this you can use Mod Remote_IP to correc...

When an end-user has submitted a request WSC can automatically forward them to the credentials form. If this feature is not enabled end users will see the default ticket submission page. The text on this page can be edited in the WHMCS language files by using ...

WSC is configured to add two buttons via a hook from the WSC UI. In some cases, you might want to add the button to other pages like the ticket submission page. Doing so is simple and just requires the addition of a few extra lines of code on the template. If ...

WSC V2.1.1 Requirements Release Date: 01/01/2024 To use version 2.1.1 Please ensure your WHMCS, PHP and Ioncube versions match the versions below. If they do not. Download the correct version. WSC Version WHMCS Version PHP Version IonCube Version ...

Since V2.1.1 we package WSC with the DevGB Update Manager. The Update Manager periodically checks our servers for a version change on the DevGB modules you have installed. If there is a version mismatch between you and us, the update manager will notify you. T...